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Unable to subscribe and get the free trial through app for both android and ios.
I am trying to avail the standard subscription through app but payment get unsuccessful every time though the payment method is already verified by app. I am trying to buy through gpay which is already verified by VIKI app but when I clicked "buy" button, password section for gmail is coming. After giving the password when I click verify button its showing payment unsuccessful.
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Hello manasimaity125_755,
Sorry to hear you're experiencing this issue.
It seems that there may be an issue with your card. A charge can be declined by the credit card's issuing bank at any time and can happen for a variety of reasons. For more information, please read this article first.
If you're still having issues, we suggest doing the following:
Thank you,
Anj
Viki Community Team Member
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