Answered

[Closed] Subtitles for Sell Your Haunted House, Taxi Driver, and most of dramas are not appeared on time.

I have noticed that the subtitles won't be appeared on correct time. 

Pictures and subtitles don't match. Most of recently added videos have as the same issue and some old videos as well. 

If I cast the videos on TV, it happens. 

Please fix the issues and let me know.

Your prompt response would be greatly appreciated.

Thank you,

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  • Official comment

    Hi there,

    We're aware of this out of sync subtitle issue on Chromecast, and our team is working on it.

    Do follow this post for updates as this duplicate topic would be closed.

    As we're not able to provide an estimated date for the fix now, we also suggest watching directly on the app or at Viki.com. 

    We appreciate your patience and understanding in this matter.

    Best,
    Michelle‍

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