Answered
[Closed] Viki not working on fire stick
Hi,
It’s been a few days already viki has not been working on fire stick. I just get a retry button and it doesn’t work. I see several other posts complaining of the same thing so it’s not just me . This is a paid service and it’s not working for over a week.
Comments
Hello simranjits_637 and anthonydau_195,
We're sorry to hear that you're having issues with your Firestick device.
We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Charisse
Viki Community Team Member
I'm glad to know that I am not alone with this error issue. I have been unable to log into Viki via fire stick for the last 5 days. If this issue is not resolved soon, I will cancel my membership with this service. Furthermore, if it happens that they correct this error, we subscribers should be given 1 month of free service for this inconvenience
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