I use the Roku app that is installed on my RCA tv in my bedroom. I updated the Roku app and now it is 9.4 version but I can’t still add to Viki. The TV is about 2years old but I like to keep mine updated. I also sent for a password reset and never received to my attached Google account. I just want to watch Viki on my Roku so I can stay caught up with my shows. I have an older Roku on my TV and was having the same issue but it magically resolved itself today. What can I do?