Answered

[Closed] Vikipass subscription

I signed up for the standard free trial of vikipass that's $49.99/ year after the trial. But I don't remember which account I used, I was logged out and logged in again to one of my accounts i tried logging into both of my accounts, but no matter which account i use, when i try to watch the episodes of a show, it says your subscription can't be changed as it does not match with either your google play or viki account. How do I fix this? Please help me out.
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  • Official comment

    Hi,

    Thank you for writing to Viki Community Support.

    Since we might request personal information related to payments and benefits, a ticket has been created in the Help Center for and we will close it to avoid confusing multiple requests.

    Thanks,

    Lyn
    Viki community team member

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