[Solved] Watch party problems
Hi!. Im having problems to create a private watch party, Ive tried several times with two different series and couldn't do it. A friend had the same problem. I didn't knew who to inform it.
Have a nice weekend.
Thank you for your patience with our response.
We're glad to say that the Watch Party issue has been fixed on all browsers. You may need to clear your browser's cache/cookies first to see the fix.
If you are still having technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
Thank you for writing to Viki Community Support!
Please note the following when hosting a private watch party.
At the moment:
For more information about Private watch party, check FAQ: Viki Watch Party
If you're still facing issues, please send the following information:
I hope this helps. Please let me know if you have questions.
Viki Community Team Member
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I am on episode 15 of a series that's within both our subscriptions - and the watch party will not work. It doesn't sense the 2nd person in there though we both see each other's typing. it does not work for me nor for my friend. It doesn't work on ANY show we try.
https://gyazo.com/81b664cc4a1656863f387303ccb10873 is what we get- and you can clearly see there are two people there.
Windows 11, laptop, and this is not new- we've been watching together for months.
I am having the same issue. We both have subs and we can see eachother in chat but the watch party says we are alone. It matters not which of us makes the watch party. Chrome web browser for both of us.
Also having the same issue - been watching with a 2nd person who is also subbed since 2020 and lately no watch party works, same message at the screencap
having the very same issue right now. we are clearly two people in the room and the message says I am only as host and cannot watch.
We're sorry that you're experiencing this Watch Party issue. Our team is aware of it and will be looking into it as soon as they can.
In the meantime, if you have a Microsoft Edge web browser, do consider creating your Watch Party there as it seems to be working well.
Hope this helps for now! We will let you know once the issue has been fixed on the other browser types.
Hi Michelle, i tried Edge yesterday before reporting the problem and I had the same issue in that browser as well.
I'm sorry to hear that! Some users mentioned that Edge works alright, and we are able to verify so as well.
Not to worry, we will reach out to you privately via email to try and resolve the issue. Please help to respond there too, to prevent multiple requests confusion.
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