Answered

[Closed] Roku still not working..

So I have been watching this particular drama for ages there's actually three that I watch and now I don't know for some reason it says something went wrong here please try loading the video later okay so I logged out of my Plus account deleted the app off my Roku reinstall log back in tried to play it not from watching now but actually from the main list where if you search for it all the episodes will pop up and again click on it something went wrong here please try loading the video later and it's all plus videos it's not regular free to watch videos it's the ones that I pay monthly to you and now it's going on days and I haven't been able to. Please tell me another solution or tell me what's going on I check the status of my account I'm not even do till the end of the month.
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  • Official comment

    Hi there,

    We're aware of this playback issue with watching Plus titles on the Viki Roku Channel and our team is looking into it.

    We will be reaching out to you via a ticket on the Help Center shortly so we can provide more updates when available. 

    If you have any other questions, please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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