[Solved] Viki not working on Amazon FireStick

I've uninstalled the app. Restarted my firestick. Checked my network connection. I've done all of these things at least twice. At first it just wouldn't load. Now I can't even login. Please help. BTW the app works on my phone.


  • Official comment

    Hi faustj6_237

    There was an issue with Fire TV playback yesterday but we're pleased to say that it is now fixed.

    If the same issue persists, remember to delete and reinstall your app first before trying again. 

    For further assistance on this, please send details (screenshots included) to our Help Center at and we will get back to you as soon as possible.

    Thank you,

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  • Hi cmwsassy729_242,

    Thanks for reaching out.

    We're sorry to know that you had issues with Vki on your Amazon Fire TV.

    I can see that you can now watch shows like You Are My Hero on your Amazon Fire TV.

    However, if this is not the case, please let me know and include a screenshot of the error.

    I'll look forward to your response.

    Viki Community Team Member

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Or you can get the app on my phone everywhere else but it does not work on the actual fire stick I have loaded the application what else can we do is there a peoblem

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