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[Closed] Scene keeps repeating on roku Viki app

I am watching an episode but it keeps repeating one scene making it impossible to move along the episode. Must be a Viki issue cos othe streaming apps I have are playing smoothly and just fine, when I try to pause the episode it pauses for 5secs buffers and keeps playing the same repeated scene
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    Hi amynina4real_671,

    We've created a ticket on the Help Center to further assist you. Kindly respond there as well, as this post will be closed to avoid confusion of multiple requests.

    Kind regards,
    Anj
    Viki Community Team Member

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