Answered

[Closed] Learn mode doesn't work anymore?

So I used to watch drama's on here with double subs all the time but lately turning on learn mode doesn't seem to do anything but make the subs bigger.
I've tried it on several dramas and it just doesn't work even though both english and korean subs are 100%
Tried switching browsers but that doesn't work either
Tried with several drama's but still no luck
Sometimes if i restart the drama like 10 times it'll work for a hot minute only for the korean subs to just dissapear again.
What's going on here?

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  • Official comment

    Hi there,

    As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here.

    We appreciate your understanding in this matter. If there is anything else we can help you with, do reach out to our Support Team at watch.viki.com/UserSupport.

    Thank you,
    Michelle

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  • Hello there,

    Thanks so much for highlighting this Learn Mode issue to us.

    I'm afraid that issues with Learn Mode will not be fixed anytime soon. However, rest assured that we are working on prioritizing it sometime later.

    We apologize for any inconvenience caused, and if there's anything else I can help with, please let us know.

    Cheers,
    Charisse
    Viki Community Team Member

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