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[CLOSED] Charged for annual when buying monthly

I chose monthly payment and they charged me for monthly but then also charge me for annual I do not want annual I cannot afford it and I am panicking so hard right now.
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  • Official comment

    Hi there,

    We do apologize for having trouble with charges.

    To help you with your concern, we will be reaching out to your email on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

    John Rey
    Viki Community Team Member

     
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