[CLOSED] Viki not playing newer content on my roku.

Hello, I keep getting the message "Something went wrong here. Please try loading again" When I try to watch new episodes of certain programs on my roku. Older programs work fine it's just the newer programs that dont work, example penthouse, law of the jungle, music core and live alone are a few I've tried. The episodes work fine on my phone but my mother watches on the home tv and this has been a problem for 2 weeks now. I have deleted the app on roku and reinstalled it and I have also signed in and out multiple times but it still isnt working. Does anyone know what I can do?


1 comment
  • Official comment

    Hi neenah31,

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Viki Community Team Member

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