Answered

[Closed] please help me

I do not want to use my account anymore, but I was charged 9.99 for the subscription automatically, and I wish you could please give me a refund, as I am not interested in using the service. I really can't afford it, and paying for something I am not going to use is really upsetting. 

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  • Official comment

    Hi there,

    We're sorry for the delayed response!

    As this involves Viki Pass, your ticket on the Help Center will be attended to shortly and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!

    Cheers,
    Michelle

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