Comments in Discussions

Many comments under discussions seem to be automatically screened by Disqus and we get a notice that "Viki is approving them". Words like "subtitles" are banned from comments. However, comments from many viewers seem to go through and still appear later. I have faced this issue many times and I find myself rewording my comments.

Another issue is some viewers watch the 'On Air' shows on other sites and post spoilers under Discussions or in the Reviews. They even mention those sites. How come they are not screened?



1 comment
  • Official comment

    Hi rajv,

    The comments section on Viki is powered by Disqus. To ensure Viki remains a safe space for all Viki fans, we use a combination of Viki’s and Disqus’ filters to comb through all comments in order to catch anything that shouldn’t be posted. Such automatic filters are sensitive and can sometimes wrongly identify comments that are not in violation of Viki policies.

    As a result, your comment(s) might have been picked up by these filters and sent to the moderation queue, pending action from the Viki team. Don’t worry, we review this section daily, and your comments should typically be published within 24-48 hours as long as it adheres to our Comment Policy.

    For more information about this, have a look at Why was my comment deleted?

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