[Closed] Problems with videos not loading
Rakuten had been working great on my Asus Chromebook until several weeks ago. Now, some videos will load but most of them don't . I'm only watching the "Free" dramas since I haven't decided to commit to paying for more. Now I'm beginning to think it was good not to pay for the service. I've notified Help--I get replies--but, so far, no help and the problem continues.
Comments
Hi all,
Thanks for writing in to us and we're sorry to hear you're experiencing issues watching on Viki.
freddiegallas2002_869 & cullumcharlotte_426 - As you have an open ticket with us on the Help Center, we will be responding to you there with more troubleshooting help.
squishy_joonie94_758 - We will respond to you on your other forum thread.
Please help to reply in those respective areas as this post will be closed to prevent multiple requests confusion.
Thank you!
Michelle
I am having the same problem I think, the ads are loading but the actual show just sits there and loads for ever!
I'm having a similar problem. Every time I watch something it's loading every few seconds! Only seems to be for shows that are over an hour long, but still, isn't happening on any other streaming sites :(
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