[Closed] Zoom in

Recently i found out that the Viki app in my smart TV is zoomed in, and the subtittles are exactly in the bottom line of tv's screen. I tried to log out and log in again but nothing change. I tried to change the subtitles size but the Normal is huge and the Small are extremely small. Also when you put an episode and at teh beggining saying "...translation by.." I can see that the line is almost half on the screen in bottom (like cut off the letters in half). Could you advice me what to do because it is really annoying and I am paying a memebership as well. Thank you Alexandra


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  • Official comment

    Hi Alexandra,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Hope this helps!


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