Answered

[Solved] Its not downloading

while watching drama my screen froze so i tried rebooting my device still the issue was the same, i tried reinstalling it 4 times now it's not getting download it keeps getting stucked
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  • Official comment

    Hi there,

    The video freezing issue should be fixed on Android app version 6.8.1, please update to that version before trying again.

    If you are still facing the same issues, please reply on your open ticket with us (via the Help Center) as this post would be closed. 

    Thank you,
    Michelle

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