learn mode won't work

I can turn on learn mode and both korean and english subtitles do appear. However, it won't show me the definitions when I move my mouse over the word.

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  • Hello,

    Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

    To make sure this is not a browser issue can you please try the following?

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    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
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    5. Try again from another browser

    Are you still experiencing these issues? If so, could you please share the following information?

    • Browser version and operating system. Click here to see all related information.
    • Does this occur on all shows? If not, please let us know the specific shows and episodes you're having problems with (ex. "Chicago Typewriter" Episode 2)

    Best,
    Michelle

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