[Closed] Double charged

I just paid $55 for standard pass on December (a month ago). I upgraded to VIKI plus on Jan. 9 2021, and I was charged another $99. It should have been prorated.

I need Viki to re-imburse the difference.

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  • Official comment

    Hi there,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Cheers,
    Michelle

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