[Closed] Episode 16 of My ID is Gangnam Beauty not loading

I have binged and  continually watched all 15 episodes of My ID is Gangnam Beauty and once I clicked to continue watching Episode, it does not load.  I am using Windows 10 Microsoft Edge.  I tried Chrome and it's the same thing. How can you not let me watch the final episode!!?  I've clicked on a new series and that one is working fine for now.  Please let me know how I can trouble shoot as I have not found anything that is helpful from the responses to other similar issues other than "it should be resolved now." but nothing was ever posted on how to resolve the same issues.

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  • Hi there,

    Thanks for writing in to us with your issue.

    We will be reaching out via your ticket on the Help Center shortly so as to gather more information about your device.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Cheers,
    Michelle

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