Answered
[Closed] Viki keeps asking me to upgrade
I was watching Voice on my standard Viki pass up to episode 11, the following day I tried to continue watching but it blocked me saying I should upgrade to Viki Plus.
I live in the UK and I have never been allowed to upgrade as it was out of the required area, can you please explain this to me.
There is also a blue upgrade sign on the top right of my home page.
thank you in advance
Ann
Comments
Hello philann_516,
Thanks for writing to us with your concern.
As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
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