[Closed] My Video keeps freezing

Video keeps becoming frozen even though I did what your website said and signed out, cleared cache, restarted the computer, etc. It's been going on for 2 days, the page wont let me reload or anything. There's nothing wrong with my internet and Youtube still plays fine. This is a brand new computer that is fully updated. I have the plus version.



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  • Official comment

    Hi bobbykatlittlecub_832,

    Thanks for writing to us with your issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.


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