Answered

[Closed] SUBTITLES NOT WORKING ON ROKU

There are a number of shows that have no subtitles on Ruku, but when I watch the same shows via my PC, I have english subtitles. It has been this way for three days now. Please fix issue.

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  • Official comment

    Hi all,

    Thanks for writing to us with your subtitle concern with Viki on Roku.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.

    Thanks,
    Darl

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  • Same here. Some shows I can watch on Kokowa but not all

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  • Same issue.  Have attempted to reboot, reset, etc.  Not fixing the issue

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  • I just tried this and it fixed the issue:

    Once video starts to play, on your remote press the asterisk button.  

    The video will pause.  Choose the 2nd subtitles for English version.  (In the options for language).  The 1st one seemed to not be working for some reason and when I chose the 2nd one, voila!  It worked.

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