[Closed] Subtitles disappeared

• Official comment

  

  Darl

  March 06, 2023 07:27

  Hi all,

  Thanks for writing to us with your subtitle concern with Viki on Roku.

  We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

  Do follow this post for more information/updates as this duplicate topic would be closed.

  We appreciate your patience and understanding in this matter.

  Thanks,
  Darl

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• 

  crymeariver

  March 06, 2023 02:10

  Same issue, taken the same steps to fix.  Nothing is working to repair it or get it working.

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  crymeariver

  March 06, 2023 02:19

  I just tried this and it fixed the issue for me:

  Once video starts to play, on your remote press the asterisk button.  

  The video will pause.  Choose the 2nd subtitles for English version.  (In the options for language).  The 1st one seemed to not be working for some reason and when I chose the 2nd one, voila!  It worked.

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