[Closed] Subtitles not working

Subtitles are not working for new episodes


  • Official comment

    Hi unknown1vd,

    Thanks for writing to us with your subtitle concern with Viki on Roku.

    First, thank you dorothy_ for lending a helping hand. 

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter. Have a great day! 


    Comment actions Permalink
  • Beginning episode 15 on Warm on a Cold Night and episode 13 of A Starry Love, the subitiles are not working on my Roku devices.  I have 2 TCL Roku TVs and 2 Roku set top boxes and none of them have the subtitles.  Not an issue on other programs I have watched.

    Comment actions Permalink
  • Hello, good morning!

    They are already aware of this issue and are working to resolve it as soon as possible! You can be assured that the subtitle error will be resolved soon. Don't worry!

    For a possible solution, please click/tap here.

    XOXO, dorothy_

    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post