Answered

[Closed] The Starry Love missing subtitles

Is there any way to see subtitles, starting at episode 14 of The Starry Love?  I see Viki says 100% EN but I cannot see them.  I see subtitles on Episodes 1 to 13 so I know my Roku tv is working.  I see subtitles on all other Viki dramas I am at a loss.

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  • Official comment

    Hi everyone,

    Thanks for writing to us with your subtitle concern.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.

    Thanks,
    Darl

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  • Try going into Accessibility / Languages and scroll down to see if there is a second choice for English. Choosing the other English in the drop down fixed it for me last night!

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  • same issue. English Subtitles do not work on Roku but do work on the iPad app.  No alternate English option on Roku. 

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