[Closed] Ad won't go away

I'm trying to watch a series, When I start the episode the ad comes on and when it ends it comes to a black screen and won't play the episode. I've tried to just let the ad play through but it changes nothing.



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  • Official comment

    Hi Bellss,

    Thanks for writing to us with your issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.


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