[Closed] English subtitles not working

I am watching through my computer using Microsoft Edge and I noticed none of the English subtitles are displaying. I tried to watch the shows that I know contain English subtitles because I've watched the same episodes previously with English subs appearing, but now do not display the English subtitles anymore. The subtitle button is on. I've also tried to log out and log back in several times, refresh my page several times, and clear cookies/cached with no success. Am I the only one experiencing this? This has never happened before.





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  • Official comment

    Hi cheyenne100_787,

    Thanks for reaching out to Viki Community Support. 

    A fix has been released for this subtitle issue.

    If you're still facing the same problems, do follow this post for more help and updates as this duplicate topic would be closed.

    Thank you,


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