Answered
[Fixed] Timed Comments not showing
System: Windows PC
Platform: Browser(Firefox and Chrome)
The options to enable, disable and to add timed comments on the top right of the player are accessible, however, timed comments are not showing up on the top left corner nor can it be seen on the player time line.
Comments
Hi everyone,
This Timed Comments issue is now fixed (you might need to clear cache & cookies to refresh the page and see the fix.) Once again, we're very sorry for the trouble caused!
If you still need technical assistance, please write to our Support team at watch.viki.com/TechSupport with more details.
Thank you,
Michelle
I am having the same issue. I have cleared my cache/cookies and logged in and out multiple times. Timed comments are not showing.
Same here :(
They have already removed the waterfall timed comment feature for PC a couple years back Without any specific explanation. Lets not remove timed comments completely and please bring back the waterfall timed comment section for PC browsers.
no timed comments for me either
Hi all,
Our team is aware that there are some issues with Timed Comments on Viki.com. We will share more updates when the fix is released.
Meanwhile, you can still view Timed Comments on our supported Viki apps.
Thank you,
Michelle
glad i'm not the only one having this issue. please resolve it
glad i'm not the only one having this issue. please resolve it
The timed comments not showing please fix it.
Still don't have comments showing up. Reported on Monday and
have tired what they recommend.
Have they fixed the problem for PC's?
What do I need to do at my end?
Subtitles are back, sort of. It's back to freezing on one line & staying there unless I advance the EP, just a different line.
it was showing yesterday and this morning now why has it still disappeared agin
Having the same issue, hoping for a resolution soon? It's my favorite feature on viki.
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