Answered

[Closed] Subtitle Freezing Problem Still Persists!

In the following post (see title below), Viki posted a message that the subtitle issue has been resolved: IT HAS NOT BEEN RESOLVED!  But the problem has changed slightly. Now when I start a show, I get NO subtitles at all even though the subtitle feature is activated. I have to turn off the subtitles and turn it on again. But then the freezing issue still persists!

 

[Solved] Subtitles not playing correctly on my PC but are fine on my phone app.

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  • Official comment

    Hi there,

    An initial fix has been released for this subtitle issue.

    If you're still facing the same problems, do follow this post for more help and updates as this duplicate topic would be closed.

    Thank you,
    Michelle‍

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