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[Closed] Viki Pass not working

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francian
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Hi, I have noticed for a number of days now that my Viki Pass is not working. If I go to my profile on the website, it says I am on viki pass as a QC member. However, on the app, it says "Get Viki Pass" otherwise chromecasting it onto my tv will not work. I have tried logging in and out of the app and it still not working. Even tried to refresh my phone. Nada. Please help. Looking forward to your response. Thanks in advance. Francian
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    Darl

    Hello francian,

    Thanks for writing to us with your concern.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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