Answered

[Closed] I can't open the intro.

I recently changed my WiFi operator and since then I am having trouble watching on Viki. I restarted my device, deleted data and even tried another device but it seems that the WiFi is the problem. I can watch with my mobile data. I just signed a contract for 1 year, please help me solve the problem.

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  • Official comment

    Hi eceerzn,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime.

    Have a great day!

    Thanks,
    Darl

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