[Solved] Episodes Disapeared
I was watching an episode of She and Her Perfect Husband and all of a sudden got the message that the next episode is in 3 days. I was at episode 12 which next episode is 13 and was available to watch, but now only showing up to episode 7, saying the next epside will be in -2 days. Same with all the rest of the other dramas I'm watching. One of them I was at episode 36 and now only 11 episode showing. It's happening on computer, tablet and my iphone. Anyone else with this issue. Viki is there a problem with the episodes going missing on most dramas?
The issue with episodes missing should be resolved now.
If you are still having technical issues, please send more details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.
Otherwise, thank you for your patience while our team was working on this. Happy watching!
I have the same issue on my Roku. I only get the first episode and the notice for the latest episode that is supposed to drop. I tried uninstalling the app and resetting and nothing works. I think it’s the Roku app itself. This has been happening more and more. They need to step up their app. I hate losing my episode logs to keep track of which episode I watched.
We're aware that there is an intermittent content issue affecting various apps:
Our team is currently looking into this and we will share once the fix is available.
In the meantime, you can try clearing your cache/cookies (for web browsers) and checking back after a few hours as the issue might resolve after a period of time.
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