[Closed] Downloads button not appearing when offline

When not connected to wifi, the "Downloads" button does not appear. It seems I have to be connected to wifi in order for the "Downloads" button to appear so I can access my downloaded episodes which defeats the purpose when I want to view downloaded shows on a plane.

Anyone else experiencing this issue?

I'm using a Samsung Galaxy A7 Lite Tablet.



1 comment
  • Official comment

    Hi there imchrisfrancis_972,

    Thanks for writing in!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Thank you,


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