[Solved] Premium viki pass not recognized

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  • Official comment
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    Kristie

    Hi guys,

    Sorry for the frustrating experience with loading videos on the Roku app earlier.

    We've just released a fix for the issue and videos should now be able to load again.

    Please restart the Viki app and try playing the videos.

    If you're still experiencing problems, do let me know!

    Cheers,
    Kristie

  • Avatar
    lad813_331

     

    Same thing happening to me. I tried logging out and signing back in. I may have to delete channel and reinstall.

     

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