[Closed] Subtitles are just square boxes in all videos

I have logged out, logged in, deleted and reinstalled and restarted my roku but instead of subtitles all I see are square boxes where words should be


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  • Official comment

    Hi danidx422_114,

    Thanks for writing to us with your concern.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.



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