Answered

[Closed] Offline video downloads still not working

Hello,

How much longer will it take to fix the Apple IOS issue? It’s been well over a month & I’ve downloaded the latest versions of Viki & iOS. My iPad is on 15.6/my cell is on 16 so I have everything on my end done correctly. Has anyone using IOS devices recently been able to download full episodes yet?

thanks in advance 

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  • Official comment

    Hi misst007,

    Thanks for writing to Viki Community Support with your concern.

    We're aware of this Offline Viewing feature issue on Viki and we apologize for the inconvenience this has caused you. Our team is aware of it and we expect to have a resolution for this problem as soon as possible. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.

    Thanks,
    Darl

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