[Closed] Download looks to be successful but cannot view

I have attempted downloading several times, and it says that the download is successful, but when I go to watch them offline, only the Viki logo comes up and it does not advance.



1 comment
  • Official comment

    Hi there susie_kim,

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Thank you,


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