How Do I Delete My Account?

Before You Delete Your Account, Make Sure That...

• If you're subscribed to Viki Pass, please ensure that you cancel your subscription and wait until your benefits have expired before you delete your account. Learn how to cancel your Viki Pass subscription here. Completing your account deletion will immediately forfeit any remaining credit or coupon left in your account, and no full or partial refunds will be issued.
• If you make an account deletion request without canceling your subscription, and your payment status on Apple Store or Google Play Store is shown as “In Billing Retries” or “On Hold”, the deletion request will be created and the billing provider will attempt to charge you for the subscription. Once a deletion request is created, you will no longer have access to your account or Viki Pass benefits.
• If you have any unwatched rentals, please make sure to complete watching them before deleting your account. Processing your account deletion will immediately forfeit any rentals, and no full or partial refunds will be issued.
• If you have multiple accounts, you will need to follow this same process for all the accounts you wish to delete.
• Once your account deletion request is submitted, it cannot be reversed—your account and all associated data will be permanently deleted.
• If you are a contributor, your contributions will be anonymized and no longer attributed to your username once your account is deleted. We cannot reattribute them or add you back into the same channel teams if you sign up with a new account in the future.