You can login with email and password combination by visiting the Sign In on the Viki menu. If you have issues login in, please make sure you are writing the correct email and password on sign in.
You can also link your account by selecting the Facebook, Google and Rakuten login options, where you will get a unique code on your Android TV, which you can use via your computer or mobile web by visiting viki.com/androidtv. Make sure you are logged in when you enter the code from the Android TV.
If you forgot your password, you can recover it by entering your email here. You will receive an email with instructions on how to change your password.