How do I update my Samsung device?
To update your Samsung device, follow these easy steps:
1. Turn on your Samsung Smart TV - make sure that it is connected to the internet. In some cases it is recommended that you leave the device turned on for at least 5 minutes after accessing the Smart Hub.
2. Using your remote control, go to the TV’s options menu by clicking the “MENU” button on your remote. Use the down arrow on the remote to go to the “Support” tab, and select the “Software Update” option.
3. Select the “Online” option.
As long as your Samsung device is connected to the internet, it will connect to the Samsung servers to look for an update. If there is an update available it will begin installing automatically.
I followed these steps but my Samsung SmartTV didn’t update!
If this is the case, it is probably because there was no update available. However, in some cases we have found that some Samsung devices are not capable of automatic updates, so it may not have detected a new firmware version to install.
To learn how to manually update the firmware of your Samsung Smart TV, please read this FAQ:
If the problem persists, don’t hesitate to contact us.
You can also contact Samsung support directly.