This article contains information on how you can share your developer console logs with us.
Often times, we ask users to share with us Developer Console logs. This information allows our engineers to get a better idea of your user experience, which helps them find and resolve issues that we're not able to replicate.
In order to share the most helpful information, we will need for you to share:
- Console .txt logs
- Network .har files
To access the Developer Console on Google Chrome
- From the top right, find the 3-dot-menu
- Go to More Tools
- Go to Developer Tools
- Go to Network tab and save the .har file
- Go to Console tab and save the .txt file
How to save .har files on Network tab
How to save a .txt file on Console tab
Once both the .har and .txt file are saved, please share them with us by writing in and attaching them to your emails.
Developer Console for Other Browsers
Please refer to this link with more instructions on how to access the Developers Console on different browsers.