How can I update or delete my payment information?

Depending on the billing platform that you subscribed or rented with, you can update or delete your payment method by following these steps:

Web (Viki.com) Subscriptions & Rentals

Update Billing Card

Make sure you're updating your card information to one of our accepted forms of payment, and follow these easy steps: 

  1. On a web browser, log in to Viki.com
  2. Go to Subscription & Settings > Your Subscription
  3. Click Update Card
  4. Enter your new card information 

Delete Billing Card

To delete your billing card information on file, contact our support team through this link.

For privacy reasons, make sure to write to us from the email address associated with the Viki account you would like your card information deleted.
Google Play Subscriptions & Rentals
You can edit or delete your payment method for a subscription or rental made on the Viki Android mobile/TV app by going to the Google Play store settings.

More details here.

Apple Subscriptions & Rentals
You can edit or delete your payment method for a subscription or rental made on the Viki iOS mobile/Apple TV app by going to your Apple ID settings.

More details here.

Roku Subscriptions & Rentals
You can edit or delete your payment method for a subscription or rental made on the Viki Roku Channel by going to the Roku store settings.

More details here.

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