What is a Channel Manager and what do they do?

Channel Managers 

A Channel Manager (CM) is the main leadership role within the Viki team structure. Channel Managers are the major decision makers who make sure the channel is being run smoothly.

They are in charge of promoting the channel, recruiting staff, delegating tasks, overseeing the channel, keeping it active, working towards completion, and making sure the Community Guidelines are followed at all times.  To assist in the Viki goal "to remove the language and cultural barriers which stand between great entertainment and fans,” the Channel Manager should facilitate translation from the source language to as many other languages as quickly as is reasonably possible. 

Position Requirements

  • Contribute at least 3000 subtitles.
  • Gold QC Gold QC Contributors should not work on more than 4 on-air Channels at the same time as a Channel Manager, regardless of the channel being considered on-air or library.
  • QC QC Contributors should not work on more than 2 on-air Channels at the same time as a Channel Manager, regardless of the channel being considered on-air or library.

Team Responsibilities

  • Selecting moderators for your assigned channel.
  • Selecting editors for your assigned channel.
  • To help make final decisions about discrepancies within the team.
  • You may create individual Channel rules, but those rules may not conflict with the Viki Terms of Use, Privacy Policy or Community Guidelines.

Technical Responsibilities

  • Locking languages or ensuring they are locked once the language is completed.
  • Do not delete comments unless they do not follow Community Guidelines.
  • Channel Managers of anime channels may not add or edit any channel information, such as channel name, channel description, channel design, episode descriptions or masthead images.
  • The Channel Masthead should contain only images from the content shown in the Channel, such as official posters.

Channel Responsibilities

  • A newly approved Channel must have activity within 48 hours.
  • Actively participate in managing the channel.
  • Channel Team Names may not contain story spoiler information, derogatory, discriminating, explicit, insulting or otherwise negative words.
  • Selecting a Co-Channel Manager and updating the team before going on hiatus.
Note: For upcoming on-air titles, this includes channel team recruitment before the title begins as well as management/moderation of the channel team during and after a title is on-air; for library titles, this includes being an active point of contact with Moderators, channel team members and/or interested contributors.
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