Timed Comments

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  • Avatar
    ragnar

    How can I turn off timed comments?  I find them extremely distracting while I watch a show.

  • Avatar
    lutra

    @ ragnar  -  I just wanted to give you the link as I remembered giving the answer on another post but it's not where I expected it to be and I found the one explaination by Viki a bit lacking, so here in my own words:

    Move over the video screen a white bubble will appear in the right upper corner, click on it, then comments should be gone.

  • Avatar
    RukiaChan

    i wanna see the fangirls' comments on the upside but even if i turned the bubbles many times,i can't see them? what can i do? without the fangirls' comment it isn't the same :(

    ps : sorry for my bad english

  • Avatar
    lutra

    Did you check if there are timed comment under the video, you can click on timed comments, if there is none nothing can show.

    But if there is, there are more than one possibilty why it happend - first try reloading the video, if they still don't show, try a different browser.

    If there is still nothing that shows write a request to Viki to do tht scrollup it's written up there, give them the link of the video, the name of the computer system and the browser(s) you tried with.

    Good luck^^

  • Avatar
    RukiaChan

    i found a way...if select  "subtitles editor on",it shows me the editor and the fangirls' comments... but if i turn off,the comments disappear as well..i think i'll use this method XD

    thank you,anyway^^

  • Avatar
    VikiCS

    Hi everyone - this is Michael, from Viki Community Support. Nice to see everyone so engaged here!

    @RukiaChan - can you please send me a link to the video where you're trying to view the timed comments? You can reach me at info@viki.com

    @Lutra - thanks for jumping in and offering the great advice!

    For everyone - we have an FAQ here on turning off timed comments: http://viki.zendesk.com/entries/20884598-hide-timed-comments

    If anyone has any questions or is running into technical issues, just send me an e-mail: info@viki.com

    Have a great day!

  • Avatar
    VikiCS

    jjezee, are you looking for the timed comments button so you can add timed comments to a video, or are you looking to turn on timed comments on the video itself - so you can watch the video with timed comments?

    Some Fan Channel videos do not allow timed comments to be overlaid on the video, if you're looking for a way to watch the video with timed comments. Send me a note: info@viki.com, and I'd be happy to help. Michael.

  • Avatar
    VikiCS

    Great, jjezee! If you ever have any questions you can always send me an e-mail. Have a great day!

  • Avatar
    becy_10

    Hi everyone,

    I just want to know if it's possible to add timed comments from an iPhone.

    Thx :)

  • Avatar
    Ise0Love

    I am Brazilian and my language is Portuguese. How do I show comments in all languages​​?

  • Avatar
    VikiCS

    Hi Ise0Love, timed comments for all languages appear in the same place. If there are timed comments in other languages, they will also appear in the timed comments section, along with all the other languages. Hope this helps! 

  • Avatar
    maydin3

    It is really annoying to see spoilers at live comments. If you let us to vote down or tag a live comment as spoiler, it would be really nice. For example a live comment that receives 10 spoiler tag (and maybe channel admins can check and approve if it is spoiler), can not be seen while playing the video. (top of the screen) What do you say, it would be so nice. I am fed up with watching dramas while I know the ending thanks to some attention seeker spoiler-writers. And watching drams with comments is my biggest joy here ^^ Its like watching them with a bunch of friends ^^ Keep up the good work!

  • Avatar
    maydin3

    And to prevent timed comments flood, can u please make timed comments entered only in 2 seconds segments? I can't express what I am trying to say, I mean make timed comments to be post at 2 second periods. For example let me write at 67:34 and let other person write at 67:36 and so on... So that there won't be jumping and flood of comments. Thank you very much.

  • Avatar
    VikiCS

    Hi maydin3,

    Thanks for your feedback about timed comments! You have some great ideas :-) I shared your feedback with the Viki team, so perhaps your feedback will be integrated into future versions of this feature. Please do let us know if you have any additional questions or concerns: info@viki.com

  • Avatar
    MusZuha

    bagai mana cara mendownload drama korea lewat viikii cz bbrpa kali sy mencoba dwnload lwat sub title indonesia tp pas di tonton mlah kosongan n ga da terjemanahnya....tolong beritahu cz sy btuh bnget n suka banget ma drama2 korea....jd sy kecewa klau smpai gak bisa mendwnload lwat sub title indo.........mhon dbalas :-)

  • Avatar
    Fajar

    Halo MusZuha (http://viki.zendesk.com/users/210551149),

    Terima kasih atas pertanyaannya ya.

    Mengunduh/download video atau subtitel di Viki tidaklah diperbolehkan. Semua video dan subtitel di Viki hanya untuk dikonsumsi di Viki, dan tidak untuk diunduh.

    Harap diperhatikan juga bahwa penggunaan alat/tool eksternal untuk mengunduh video dan/atau subtitel Viki melanggar Terms of Use Viki, yang telah disetujui oleh semua anggota komunitas Viki saat mereka mendaftar. Kami mohon maaf atas ketidaknyamanan ini.

    Jika masih ada pertanyaan atau usulan lainnya, silakan kirim email ke kami di info@viki.com.

  • Avatar
    maydin3

    I have a 1920*1080 monitor. The only thing that make me watch dramas at viki is; precious, hilarious comments. I tried new design, but how can I see that little comments. Old comments was way better than this. I wont change my resolution everytime I login.. It is nonsense.

  • Avatar
    VikiCS

    Hi there maydin3,

    Thanks for the feedback! We're changing the design slightly from what you see currently, and we're also going to make the Timed Comments easier to read. It's very much a work in progress right now. 

    I agree, you shouldn't have to change your monitor's resolution each time you log in to Viki. We're working on making it better!

  • Avatar
    scretlover

    hi. i can't see timed comments on the screen. so I 've always selected "subtitles editor on" to see the comments.

    but now  even if I select "subtitle", i can't see the comments. please help. is there any solution? maybe some options of my computer?

    please.

  • Avatar
    scretlover

    and of course I turned on 'show timed comments' and the blue light is on. but I can't see any comments.(and  there ARE comments)

  • Avatar
    nikki_anne_ware

    how do i turn on timed comments on the new layout @_@

  • Avatar
    LuvWrtn

    I am with nikki, how do you turn on the comments? Secretlover is also right...

  • Avatar
    VikiCS

    Hi there,

    Timed Comments are currently not available on videos on Viki. We’re currently working developing a better way to display them, and will bring them back in about 2 weeks!

  • Avatar
    abby75

    i can´t find timed comment button

  • Avatar
    shinh

    hi every one im the news partner of viki

  • Avatar
    lovekdramas99

    please bring back the timed comments... TIMED COMMENTS WAS WHAT MADE VIKI SPECIAL!~ beside all the amazing contributors.. 

  • Avatar
    rachel_3

    WHERE ARE THE TIMED COMMENTS!!?!??!

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    rachalmond

    bring back the timed comments !!!

  • Avatar
    VikiCS

    Hi again everyone,

    Glad to see everyone loves timed comments :-)

    As I mentioned a few comments up: this feature is coming back soon. Thanks for your patience!

  • Avatar
    gaby_paz

    No puedo ver los comentarios de los demas y tampoco puedo hacer los mios era genial la otra pagina ayudenme please

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