Ceased Support for Viki app versions 2.6.0 on Roku TV / 2.5.0 on Apple TV and older

We’ll be ending support for Viki app versions 2.6.0 on Roku TV / 2.5.0 on Apple TV and older. 

Users will be prompted to upgrade their apps starting from Mar 22nd, 2021.

What if I’m not able to download (or update to) the latest version of the app?

If you’re facing issues downloading the latest version, please try these steps below:

  • Ensure that your Roku TV or Apple TV has sufficient memory/storage space 
  • Make sure your Operating System (OS) is updated to the latest version

By default, both Roku TV and Apple TV are set with automatic updates for channels/apps but if you have this setting turned off, you can learn how to manually update your channel/app here


What if I’m still having issues downloading?

If you’re on the latest OS version and are still unable to download the latest version of the Viki app, it could be that your device is incompatible. You can continue watching Viki from other compatible devices and from our website. You can see all of our supported apps here: Viki.com/apps

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Comments

6 comments
  • I can no longer watch viki on my roku. It is not updating to the newest version. I tried to manually update it several times. 

    I had to buy a newer version of Roku. It works now with the Roku Ultra 2020.

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  • I cannot update my app either. I have a Proscan TV that I have been watching Viki on . It must be unable to support the app anymore. 

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  • Since the start of this Month I am no longer able to watch Viki on my Roku. I have Roku with updated OS, cleared memory, reset the device, still Viki tries to update and fails. Roku is working well with all other channels though. Roku support says the problem is with the Viki software, not the Roku platform.... What should I do then?

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  • Seems like new version of Viki App is not available for download from Roku? Is there any timeline on fixing this?

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  • I changed my Roku-2 device, and got a new Roku Premiere. Viki works now OK with this new Roku.

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  • I’m unable to fast forward or rewind thru apple Tv remote control

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