How do I make sure I get my free QC Viki Pass benefits

When you reach QC status (3000 contributions), you earn perks which are granted to your account. These perks are automatically issued through our system once you have reached the QC milestone.

There are instances where you will not see your free Viki Pass subscription automatically applied upon reaching QC status. If you were already trialing or have a paid Viki Pass subscription, our system will not be able to issue your earned benefit to your account. 


Q:  I earned my QC status but still have a paid Viki Pass subscription, what should I do?

A:  If you already had a Viki Pass subscription upon becoming a QC, you will NOT automatically receive your free Viki Pass benefits. Please cancel your existing subscription using the instructions here. Once your current billing cycle ends, you will then receive your free Viki Pass benefits as a QC. For billing requests or any other questions, please submit a Help Center request here.

Q: What type of Viki Pass subscription will I receive when I earn QC status?

A:  QCs and Gold QCs will earn the highest subscription tier currently available in their respective regions.
For example: If you live where we offer Viki Pass Plus, then this is the highest subscription tier you would receive for free as a QC. If you live where we only offer up to Viki Pass Standard, then that is the highest subscription tier you would receive.

Q: I have an old coupon code, can I still use it?

A:  Starting January 2023, all coupon codes that have been issued to QCs for their free Viki Pass benefits will be deactivated. Please note that once your coupon expires, you will still be able to receive your free Viki Pass benefits as a QC as long as you are maintaining your QC status as defined here.

Q: How do I check my progress towards becoming a QC and/or Gold QC?

A:  You can keep track of your progress on your contributor dashboard, or on your profile page under the “Overview” section.

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