My QC benefits are "locked." How can I access them again?

A volunteer’s QC Trainee and QC benefits will be locked if a volunteer account is inactive. Inactivity is defined by less than 500 contributions (segments and/or subtitles) made in the last 6 months of a volunteer’s QC period.

Unlocking QC benefits
To unlock QC benefits, a volunteer must resume creating a minimum of 500 contributions.

Maintaining QC benefits
To maintain QC benefits, a volunteer must meet renewal requirements of 500 contributions (segments and/or subtitles) in the last 6 months.

Volunteers can track contribution progress with the progress bar in the "QC Status" section on their profile page. This section is private and is not accessible by other volunteers.



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