Volunteer Guidelines

Kristine -

Members of the volunteer community on Viki must follow the following Volunteer Guidelines. 

Channel Manager Guidelines

  • Actively participate in managing the Channel (For upcoming on-air titles, this includes channel team recruitment before the title begins as well as management/moderation of the channel team during and after a title is on-air; for library titles, this includes being an active point of contact with Moderators, channel team members and/or interested volunteers.)
  • Manage no more than 3 on-air Channels at the same time
  • A newly approved Channel must have activity within 48 hours
  • You may create individual Channel rules, but those rules may not conflict with the Viki Terms of Service, Privacy Policy or Community Guidelines
  • The Channel Masthead should contain only images from the content shown in the Channel, such as official posters
  • Channel Team Names may not contain derogatory, discriminating, explicit, insulting or otherwise negative words
  • Do not discourage anyone from participating on your Channel, or on Viki
  • Do not "blacklist" community members
  • Do not delete comments unless they do not follow Community Guidelines
  • Managers of anime channels may not add or edit any channel information, such as channel name, channel description, channel design, episode descriptions or masthead images

Moderator Guidelines

  • Contribute at least 3000 subtitles, in the Moderator's language, before becoming a Moderator. (For on-air titles or any title without videos, these subtitles can be created after videos are made available.) 
  • Actively participate in the Channel (For upcoming on-air titles, this includes subtitler recruitment before and during the title begins as well as moderation of the language subtitling team and subtitles during and after a title is on-air; for library titles, this includes being an active point of contact with fellow moderators of the same language, channel team members and/or interested volunteers.)
  • Act as a Moderator on no more than 4 on-air Channels at the same time
  • You may create individual Channel rules, but those rules may not conflict with the Viki Terms of Service, Privacy Policy or Community Guidelines
  • Do not discourage members from participating on your Channel, or on Viki
  • Do not "blacklist" community members
  • Do not delete comments unless they do not follow Community Guidelines

Subtitling Guidelines

  • Follow the Channel rules set by the Channel Manager and Moderators
  • As a courtesy, and especially on active Channels, contact Channel Manager and/or Moderators before starting to subtitle. 
  • No inappropriate subtitling, which may include but is not limited to:
    • Subtitling without knowledge of the original and destination languages
    • Copying subtitles from a non-Viki source
    • Using a translator program (ex: Google translate)
    • Subbing with the sole objective of raising the number of your total subtitles
    • Editing subtitles that are correct and/or complete
    • Adding only HTML or punctuation marks into an empty segment
    • Deliberately adding incorrect subtitles
    • Adding anything other than subtitles to the subtitling section

Segmenting Guidelines

  • Follow the Channel rules set by the Channel Manager and Moderators
  • As a courtesy, and especially on active Channels, contact Channel Manager and/or Moderators before starting to segment. 
  • No inappropriate subtitling, which may include but is not limited to:
    • Segmenting with the sole objective of raising the number of your total segments 
    • Deliberately creating unusable segments or segments that do not correspond to translatable dialogue

 

Reporting the failure to follow these guidelines

Failure to follow these guidelines may result in account suspension or other action. To report someone for failing to follow the guidelines, please contact us through the Help Center.

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