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How do I set a PIN code for age-restricted content?

You will now be required to set a numerical PIN code when you login to the Viki app on supported CTV devices. This PIN code will be used whenever you access shows with an age restricted rating ("U/A 13+", "U/A 16+", "NC-17", "A18", "18", "R18+", "18+", "A", and "R"), ratings can change depending on the region. 

  This feature is a necessary app requirement for Viki to meet, and it's currently accessible solely on compatible CTV devices. Learn about our supported devices and minimum OS requirements here.
  LG TV

  How do I set a PIN code?

  1. Log in to your Viki account.
  2. Key in a 4-digit numerical PIN code of your choice.
  3. Confirm your 4-digit PIN code. 
  4. Once set, you will need to use this PIN code every time you would like to view an age restricted show on Viki on your LG TV.

    create your pin samsung tv.png

  How do I reset PIN code?

  1. Log out of your Viki account.
  2. Log back into your Viki account.
  3. Set 4-digit numerical PIN code.
  4. Confirm PIN code. 
  Samsung TV

  How do I set a PIN code?

  1. Log in to your Viki account.
  2. Key in a 4-digit numerical PIN code of your choice.
  3. Confirm your 4-digit PIN code. 
  4. Once set, you will need to use this PIN code every time you would like to view an age restricted show on Viki on your Samsung TV.

    create your pin samsung tv.png

  How do I reset PIN code?

  1. Log out of your Viki account.
  2. Log back into your Viki account.
  3. Set 4-digit numerical PIN code.
  4. Confirm PIN code. 
  Roku

  How do I set a PIN code?

  1. Log in to your Viki account.
  2. Key in a 4-digit numerical PIN code of your choice.
  3. Confirm your 4-digit PIN code. 
  4. Once set, you will need to use this PIN code every time you would like to view an age restricted show on Viki on your Roku.

    create your pin samsung tv.png

  How do I reset PIN code?

  1. Log out of your Viki account.
  2. Log back into your Viki account.
  3. Set 4-digit numerical PIN code.
  4. Confirm PIN code. 
  Android TV / Google TV

  How do I set a PIN code?

  1. Log in to your Viki account.
  2. Key in a 4-digit numerical PIN code of your choice.
  3. Confirm your 4-digit PIN code. 
  4. Once set, you will need to use this PIN code every time you would like to view an age restricted show on Viki on your Android TV.

    image (6).png

  How do I reset PIN code?

  1. Log out of your Viki account.
  2. Log back into your Viki account.
  3. Set 4-digit numerical PIN code.
  4. Confirm PIN code. 
  Fire TV

  How do I set a PIN code?

  1. Log in to your Viki account.
  2. Key in a 5-digit numerical PIN code of your choice.
  3. Confirm your 5-digit PIN code. 
  4. Once set, you will need to use this PIN code every time you would like to view an age restricted show on Viki on your Fire TV.

    image (7).png

  How do I reset PIN code?

  1. Log out of your Viki account.
  2. Log back into your Viki account.
  3. Set 5-digit numerical PIN code.
  4. Confirm PIN code. 
  Apple TV

  How do I set a PIN code?

  1. Log in to your Viki account.
  2. Key in a 4-digit numerical PIN code of your choice.
  3. Confirm your 4-digit PIN code. 
  4. Once set, you will need to use this PIN code every time you would like to view an age restricted show on Viki on your Apple TV.

    image (8).png

  How do I reset PIN code?

  1. Log out of your Viki account.
  2. Log back into your Viki account. 
  3. Set 4-digit numerical PIN code.
  4. Confirm PIN code. 
 The PIN code will be the same as long as you remain logged in to your Viki account. However, once logged out, you will be required to set and confirm this PIN code again.

 Still Having Issues?

If you require further help or assistance while trying to set or reset the PIN code on supported CTV devices, please contact us here.